Terms & Conditions
Understanding the legal framework of global logistics, freight handling, and the contractual peace of mind Supply Chain Associates, LLC provides to every partner.
Terms of Transportation
How do we ensure your cargo is protected? By strictly adhering to international freight standards, Supply Chain Associates, LLC maintains a transparent hierarchy of liability and operational procedure. Our commitment to excellence isn't just a promise; it's a legally binding framework.
1. Liability Limits
Standard carrier liability applies to all transit operations unless otherwise specified in your Master Service Agreement. We don't just move boxes; we manage risk. Did you know that 85% of shipping disputes arise from poorly defined liability boundaries? We eliminate that ambiguity.
2. Contractual Obligations
Execution of a Bill of Lading constitutes acceptance of these terms. We operate under strict compliance with maritime and terrestrial transport laws. You'll find our documentation is precise, protecting both the agent and the beneficiary throughout the supply chain cycle.
3. Claims Procedure
In the rare event of a discrepancy, notification must be submitted within 72 hours of delivery. It's vital. Our team initiates a forensic audit of the chain of custody immediately to ensure prompt resolution. We're here to solve problems, not hide from them.
Compliance
ISO 9001:2015 and TAPA certified operations.
What our Partners Say
"Clear, concise, and incredibly professional. Their terms left no room for doubt during our transatlantic rollout."
Gooni A.Why did we choose Supply Chain Associates, LLC? Because their legal framework is as robust as their logistics network. They manage our liability so we can focus on our core growth without stressing over fine print.
Shykia Duross, Logistics Director"Swift resolution on a complex insurance claim. Their adherence to their own documentation is impeccable."
Rayli T.